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Terms of Use

Last updated: Jan 25, 2025

Introduction

At Whatacurls by Shanan Subhan ("we", "us"), we understand the importance of protecting your privacy. This Privacy Policy outlines the types of information we collect when you use our website (whatacurls.com), social media, and related services, how we utilize that information, and with whom we may share it. By using our website, you consent to the data practices described in this policy.
 

This document outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use the Service. It also informs you about your privacy rights and how the law protects you. We use your information to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Data We Collect

  • User Information:
    When you interact with our website, we may collect personal information that directly identifies you, such as:

    • Email address

    • First and last name

    • Contact number

    • Address, State, Province, ZIP/Postal code, City

    • Information you provide through support inquiries or order forms
       

  • Usage Information: 
    Usage Data is collected automatically when using the Service. These may include information such as your device's Internet Protocol address (e.g., IP address), device info, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

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  • Information from Third-Party Social Media Services:
    If you choose to register or log in using social media platforms like Google, Facebook, etc., we may collect certain information already associated with your account on those services (e.g., name, email, profile information). You may also have the option of sharing additional information with us through your third-party social media account. If you choose to provide such information, you are giving us permission to use, share, and store it in a manner consistent with this Privacy Policy. We do not control and are not responsible for the actions or policies of any third-party service, and your use of any third-party service is at your own risk.

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  • Tracking Technologies and Cookies:
    Wix, our website platform, uses cookies and similar tracking technologies to collect information about your activity on our website and provide essential website functionality. For details about the types of cookies used and how Wix manages them, please refer to Wix's Cookie Policy.

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  • Use of Testimonials and Reviews:
    When you purchase artwork, merchandise, or participate in our classes, workshops, online tutorials (on our website or platforms like Skillshare, Instagram, YouTube, etc.) or surveys, we may request your feedback or satisfaction statements. We may use your review or testimonial for promotional purposes on our website, in advertisements, or other marketing materials. You have the right to request that we remove your testimonial at any time. Please contact us to submit a removal request.

How We Use Your Data

  • Provide and Improve Our Service:  Your data is primarily used for essential functions like:

    • Processing orders and payments.

    • Providing user support and communication.

    • Analyzing website usage to enhance the user experience.

    • To help us to update, expand and analyze our records to identify new customers.
       

  • Managing Your Account: If you create an account on our website, we use your personal information to provide essential features like order processing, secure login, and communication. Your account also allows you to personalize your experience by storing preferences, order history, course progress (if applicable), and wishlists. You can manage your contact information, communication preferences, and certain privacy settings within your account. Remember, you are responsible for maintaining the security of your account, including choosing a strong password and protecting your login credentials. If you ever wish to delete your account, please contact us at [link here], and we will guide you through the process.
     

  • Contact You: We may use your information to send you:

    • Updates or informative communications related to your orders

    • Special offers and general information about our products and services (only if you've opted in)

    • Responses to your requests or inquiries.
       

  • Other Purposes: We may also use your information for:

    • Data analysis to understand website usage better

    • Identifying usage trends to guide website improvements

    • Determining the effectiveness of our marketing campaigns

    • Protecting our website and services from security threats

Data Sharing

We may share your information in the following circumstances:
 

  • Payment Service Providers: With trusted third-party companies to assist with key functions like:

  • Analytics Providers: We use Google Analytics services for our site analysis, please refer their Privacy Policy: https://policies.google.com/privacy
     

  • Courier & Shipping Providers: Order processing and shipping (including courier and shipping partners). To fulfill shipments, we may share your data, such as address and contact information, with shipping partners and courier services.
     

  • With Your Consent: In other situations where you provide explicit consent for data sharing.

Cookie Policy

Our website is built on the Wix platform. Wix uses cookies and similar tracking technologies for essential website functions, analytics, and personalization. For details about the types of cookies used, their purposes, and how Wix manages them, please refer to the Wix Cookie Policy: https://support.wix.com/en/article/cookies-and-your-wix-site

Security

We implement appropriate technical and organizational security measures to protect your data against loss, misuse, or unauthorized access. However, please understand that no internet transmission or storage method is completely secure.

Updates

We may update this Privacy Policy from time to time. We encourage you to periodically review this policy for any changes. Changes to this Privacy Policy are effective when they are posted on this page with an updated "Last Updated" date. Your continued use of the Service following any changes indicates your acceptance of the current policy.

Contact Us

We care about your privacy. If you have any questions or feedback about this policy, please reach out to us at hello@whatacurls.com or call +91 9742310293. We will do our best to respond promptly.

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